1、依据公司营运标准和客服政策，组织制定年度、季度、月度计划，通过定期巡视、监督，有效管理所属部门和发展团队，以提供规范化、标准化、高品质的会员服务。
According to the operation standards and service policies, complete annual, quarterly, and monthly plans; effectively manage and develop the team by regular inspection and supervision to ensure standardized and high-quality member service.
2、在公司各项政策程序的指引下，协助总经理有效管理店内各区域，促进、评估和控制店内营运，协调综合关系以使商店销售和利润；传播和推广公司文化，管理和发展员工, 确保团队提供良好的会员服务。
Under the guidance of the company policy and procedure, assist GM to manage the areas in club effectively, Improving, Evaluating and Controlling club operation, Coordinating synthetically relation to maximize the sales and profitability of the club; Promoting and implementing the company culture, manage and develop people. Ensure the teams provide high quality members’ service.
3、根据店内销售目标、营运标准及相关政策，有效管理所属部门及发展团队，确保高的质量顾客服务；有效组织店内制定和实施商品促销和销售计划；协调各部门区域的运营，传递、解释和执行公司服务政策，确保高质量的顾客服务和顺畅运作，确保所属部门的销售、毛利和库存的计划执行和安全卫生标准的达成。
To achieve club sales objective, operation standards and policies, effectively manage and develop his/her department, ensure high quality member service; effectively complete and implement promotion, sales plans within the club; coordinate with club’s department and areas, explain and execute the member service policy to ensure quality member service and smooth operation. Execute the implementation of department sales, gross profit, inventory control plans and hygiene standards.
4、宣导公司文化，依据公司的销售战略、服务战略及相关政策，协助总经理有效制定商场会籍销售计划；调动团队成员挖掘市场商机，促使会籍销售；传播和推广公司文化，管理和发展员工确保团队提供良好的会员服务。
Disseminate the company culture. Execute company policy and regulations, implement retail and sales strategies; Assist GM to effectively work out the membership sales plan, motivate the team to explore the market opportunity to the maximum extent; Promoting and implementing the company culture, manage and develop people. Ensure the teams provide high quality members’ service.